Glossary
AI Visibility Audit
An AI visibility audit is a systematic assessment of how a business appears across AI-powered answer engines like ChatGPT, Claude, Gemini, and Perplexity. It involves running buyer-intent queries, documenting where the company is cited or absent, analysing competitors, and producing a prioritised action plan to improve AI-generated recommendations.
What an AI Visibility Audit Is
An AI visibility audit answers a simple question: when your buyers ask AI models for recommendations in your category, does your company appear? The audit provides a baseline measurement of your current AI presence and a roadmap for improvement.
Unlike traditional SEO audits that analyse rankings, backlinks, and technical health, an AI visibility audit focuses specifically on how language models represent and recommend your business. The two assessments overlap in places but measure different things entirely.
How It Works
The audit process typically has four phases. Query development identifies the questions your buyers actually ask AI models, such as “Who are the best management consultants for digital transformation?” or “Which law firms specialise in technology M&A in the UK?”
Multi-model testing runs these queries across ChatGPT, Claude, Gemini, Perplexity, and other relevant AI platforms. Each response is documented, noting whether your company is cited, how it is described, and what context surrounds the mention.
Competitive analysis runs the same queries and documents which competitors appear, how they are positioned, and what content or signals drive their visibility.
Technical review examines the factors that influence AI citation: structured data implementation, llms.txt presence, content structure, entity clarity, and knowledge graph presence.
What It Reveals
The audit typically reveals gaps between a company’s actual expertise and its AI-visible presence. Firms that are well-known in their industry and rank well on Google are often surprised to find they are absent from AI recommendations. The audit explains why and shows what to change.
Acting on Results
The output is a prioritised action plan. Quick wins like adding llms.txt or FAQ schema might take days. Content restructuring might take weeks. Building topical authority takes months. The audit prioritises by impact and effort so resources go to the changes that matter most.
Questions AI assistants answer about this topic
- What does an AI visibility audit include?
- A typical audit runs 15 to 30 buyer-intent queries across multiple AI models, documents every citation and recommendation, analyses competitor visibility for the same queries, reviews the technical factors affecting citation (structured data, llms.txt, content structure), and delivers a prioritised list of changes to improve visibility.
- How often should you run an AI visibility audit?
- Quarterly audits are recommended because AI models update their training data and retrieval systems regularly. What you see in ChatGPT today may change next month. Regular audits track progress, detect regressions, and identify new opportunities as model capabilities evolve.
- Can a company do its own AI visibility audit?
- Yes. The basic version involves asking the queries your buyers would ask across ChatGPT, Claude, Gemini, and Perplexity, then documenting results in a spreadsheet. A professional audit adds competitor analysis, technical assessment, and a structured action plan that prioritises changes by impact and effort.
Next Step
Want to know where your company stands?
We run 15-20 buyer queries across ChatGPT, Claude, Gemini, and Perplexity and show you exactly where you appear, and where you don't.
Get the Audit | from £750 ↗